Texter om AI, CRM och företagsarkitektur.
En samling artiklar och inlägg om AI-strategi, styrning och CRM, ursprungligen publicerade på LinkedIn. Varje post länkar tillbaka till originalinlägget för att läsas i sin helhet.
AI success isn't measured by token volume, but by the business value each token generates. The right model for the task, well-designed prompts, and prompt caching all compound into real cost and ROI advantages.
Läs på LinkedInYour AI is only as intelligent as the data, processes and business knowledge it can access. Before investing further in models and agents, invest in data strategy — AI maturity follows data maturity.
Läs på LinkedInAI that writes improves productivity. AI that works transforms business. A look at the distinction enterprises need to make to actually win with AI.
Läs på LinkedInWhy innovation, not access to AI itself, is the ultimate competitive advantage in the age of AI, and how leaders can stay ahead.
Läs på LinkedInTraining a large model can use over a thousand megawatt-hours of electricity. A look at AI’s environmental costs, and how organizations can pursue AI progress responsibly.
Läs på LinkedInAs CRM platforms embed AI across the customer lifecycle, the regulatory, ethical and privacy stakes rise fast. A practical look at the EU AI Act, US FTC guidance and India’s DPDP Act, and how CRM teams should respond.
Läs på LinkedInA practical breakdown of where prompt engineering earns its keep inside CRM: customer service, personalization, lead qualification, analytics, training and marketing, each with a concrete example prompt.
Läs på LinkedInLLM hallucinations can’t be eliminated — but they can be significantly reduced and managed. Enterprise RAG grounds AI responses in relevant, verified data through retrieval, citations and guardrails. Benchmarking for accuracy, citation quality and relevance is essential before production. Trusted AI comes from better retrieval, stronger grounding, continuous evaluation and monitoring.
Läs på LinkedInOm något av detta känns igen från ett problem ni brottas med, hör av er så pratar vi om hur det ser ut för er organisation.